Providing education for today's health care professionals

The 2008 TCHP Leadership Conference
Presenter: Mr. William Duffy
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Map and Directions
Registration Closed
 

The Survivor Series:
The Healthcare Jungle

 The Survivor Series: Ordinary people are dropped into some of the most unforgiving places on earth and must divide into teams to overcome challenges and compete to remain on the island.

 Does this sound familiar to you?  Managers in today’s competitive healthcare environment frequently find themselves uncomfortably squeezed between satisfying their customers, keeping the “tribe” or team happy, and not getting “voted off the island” by overspending their budget. This entertaining and informative program will look at how to: 

·         Navigate through the politics at your organization and compete for the budget dollars that keep your department afloat,

·         Look for ways to overcome obstacles to patient satisfaction,

·         Understand the medical legal process and how very simple things can really get you into trouble and,

·         Discover both positive and negative personal traits and look at how they influence success.

Barracudas in the Bay: Don’t Get Voted Off the Island

This part of the day takes a look at the competitive political environment in hospitals. All departments are competing for the same dollar and it is important to know how to keep your department afloat financially, without losing sight of our reason to be there: The patients.  The end of this session will take a close look at obstacles to patient satisfaction and strategies to overcome them.

Surviving the Tribal Council:

This part of the program deals with the medical-legal process and how simple things can get you into trouble. A real perioperative case will be used to illustrate the process and enlighten about what it might be like to be under the bright lights of a courtroom.

Survival Skills Hollywood-style:

Part of surviving in the healthcare care environment is to use everything you’ve got to help your “tribe.”  This section will take a look at both positive and negative traits that are seen in leaders and learn about how these traits affect the success of any leadership endeavor. This section will touch on generational issues and how it effects communication.

Program Details:

Held: Friday, May 2, 2008
When: 8:00 a.m. to 3:30 p.m.
Where: The Mall of America in the Great Lakes Ballroom
Tuition: $35 for employees of HCMC, Regions Hospital, and MVAMC; all others $125.
Refreshments: A continental breakfast and lunch are included in your tuition fee.
Contact Hours: 6.0
ANCC Certified Nurses:

The Twin Cities Health Professionals Education Consortium, St. Paul, MN, is an approved provider of continuing nursing education by the Wisconsin Nurses Association Continuing Education Approval Program Committee, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Registration Information:     Space is limited

·  On-line registration is available: Click HERE to access  (Closed)

·  Or, if you prefer, call TCHP at 651.254.0885

 The TCHP office must receive your registration and payment no later than April 14th.  Your registration cannot be confirmed until your payment is received. Spots cannot be “held” or food ordered for unconfirmed registrations. Cancellations after April 14th are not eligible for a refund of the tuition.

Schedule

Map and driving directions:  The program is located in the Great Lakes Ballroom within the Park (formerly known as Camp Snoopy) at the Mall of America in Bloomington, MN. The Park is an amusement park in the center of the mall.

Mall of America® is located in Bloomington, Minnesota, at the crossroads of Interstate 494 and Highway 77, five minutes from the Minneapolis/St. Paul International Airport and 15 minutes from the downtown areas of Minneapolis and St. Paul.

*Due to the bridge collapse over the Mississippi River in central Minneapolis, Interstate 35W is closed northbound and southbound on both sides of the river. We recommend visiting the Minnesota Department of Transportation Web site for additional information on the best routes to take.

From East
Take Interstate 94 West to Interstate 494 South. Exit 24th Avenue South.

From North
Take Interstate 35 South to Interstate 35W South to Interstate 494 East. Exit 24th Avenue.

From South
Take Interstate 35 North to Interstate 35W North to Interstate 494 East. Exit 24th Avenue.

From West
Take Interstate 94 East to Interstate 494 South to Highway 77 South. Exit Killebrew Drive or 81st Street/Lindau Lane.

From Airport
MetroTransit buses run between the airport and Mall of America every 30 minutes. At the airport, exit Door 5 on the lower level and follow the signage to bus stop. The transfer to the Mall takes approximately five minutes. Light Rail Transit stops at both the Lindbergh and Humphrey terminals and arrives/departs from the newly remodeled Light Rail Station under Mall of America at 24th Ave.

Directions to the Mall of America from the MOA website

MapQuest directions to the Mall of America

Parking and Walking Directions:

All parking at Mall of America is free! The unique design of the parking ramps provides a total of 13,000 parking spaces in the east and west ramps of the facility. In addition, two surface lots are located at the north and south entrances. An overflow parking area, the north lot, is conveniently located across Lindau Lane for a total of more than 20,000 parking spaces. “Stork Parking,” special parking spaces for expectant mothers, is available in the surface lots located on the north and south sides of Mall of America and in all four anchor store (Bloomingdale’s, Macy’s, Nordstrom, Sears) surface lots. Handicap parking is available in the east and west parking ramps on Levels 1 and 4, and in the north and south surface lots.  The Great Lakes Ballroom is a private meeting room located on the main level inside The Park at MOA amusement park.  The West Parking Ramp is the closest and most convenient parking ramp to the main entrance of The Park at MOA, the Great Lakes Ballroom and Great Lakes Terrace.

 WEST PARKING RAMP (between Nordstrom & Macy's): Open to the public at 7am 

ENTER WEST PARKING RAMP, accessible from Killebrew Drive, park on street level 1

Enter main mall entrance, walk straight into The Park at MOA and take the right pathway around through the park.  The Great Lakes Ballroom and Great Lakes Terrace entrances will be on the right hand side just before the food court area. 

William J. Duffy, RN, BSN, MJ, CNOR, Past President AORN Mr. Duffy is an operational Vice President of Nursing, Evanston Northwestern Healthcare Corporation and responsible for clinical and fiscal performance of inpatient nursing care units at Evanston Hospital while having corporate responsibility for the peri-operative services at two other facilities.   He earned his bachelor of science in nursing degree from Loyola University, Chicago, and his master of jurisprudence in health law degree from Loyola University School of Law, Chicago.

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